WeWork is now the second biggest private office tenant in NYC, second to only JPMorgan Chase. It could easily be #1 by the end of 2018. New York makes up 1/5 of WeWork’s 13 million square feet of global real estate.
I work in the lowest yellow dot on the map, previously working at the one right above it. They simply do a very nice job of providing shared office space. I can’t imaging moving.
I don’t typically promote our company on this blog, but the 2018 version of the RMIS Report came out and Origami Risk killed it again, just like last time. For those not in the insurance industry, RMIS stands for Risk Management Information System. Dave Tweedy and Pat O’Neill are the two leading independent consultants in this area and they put out a full review of RMIS software.
There are four major independent RMIS vendors, Origami Risk, Riskonnect, Marsh ClearSight and Ventiv Technology. First the vendors were rated on Customer Experience, Implementation Experience, System Wide Functionality and System Attributes. The first two categories were determined by actual client responses, the last two are based on the evaluation by Tweedy/O’Neill:
From the client responses, they also calculate the Net Promoter Score (NPS).
The Net Promoter Score (NPS) is a prominent customer satisfaction metric. User Survey respondents were asked “How likely is it that you would recommend the system to a friend or colleague in the industry? (Scale: 0 – Not at all likely to 10 – Extremely Likely).
A promoter is someone who answers 9 – 10 and a detractor is someone who rates you 0 – 6. Passives are 7 – 8. NPS is simply the percentage of promoters minus the percentage of detractors:
Once again, Origami Risk has been named one of the Best and Brightest companies to work for in Chicago and Atlanta (our two largest offices). Nationwide awards will be announced soon.
I don’t see any of our competitors, all of whom have big offices in Chicago and/or Atlanta, on these lists. Hmm…
Regular readers of the blog may remember me promoting the fact that our company Origami Risk did very well in an independent software review. The key number to me was the “Net Promoter Score” (NPS), a marketing term I wasn’t familiar with. It basically rates how much your clients are promoting your product to their friends. In the survey, Origami Risk had a Net Promoter Score of 93. That sounds good since our nearest competitor had a 34, but I really didn’t have much context for the metric.
Apple’s Net Promoter Score for AirPods came back as 75. To put that into context, the iPhone’s NPS number is 72. Product and NPS specialists will tell you anything above 50 is excellent and anything above 70 is world class.
Origami Risk, world class software, thank you very much.
The National Association for Business Resources (NABR) runs an Education and Recognition Program called Best and Brightest, designed to improve businesses:
By making a company better, we make the lives of their employees richer and positively impact the community as a whole. This is what makes us different, we make you better.
Every year they do a Best and Brightest survey of companies. It’s an anonymous survey of all the employees in the company. First they do it regionally. Origami Risk has large offices in Chicago and Atlanta and we were happy to receive the Best and Brightest award for both of those offices.
The national awards just came out. The NABR named 101 companies across the country as Best and Brightest. Origami Risk is one of them. On top of being named one of the best places to work by Business Insurance, this caps off a great year.
At Origami our employees are empowered to make decisions and changes that help our clients directly. It’s not complicated really. When it’s obvious your work makes a difference, you are happier at work.
The Origami Risk marketing team is a tad over excited, but with good reason:
Apologies for the all caps shouting, but we even got the obligatory corporate speak HR quote:
“Being named to Business Insurance’s list of the Best Places to Work in Insurance for 2016 demonstrates that Origami Risk has built a culture in which employees are supported and engaged, which benefits their customers and the employer’s financial performance,” says Business Insurance Publisher Peter Oxner.
Honestly, speak English. Origami is a cool place to work…