May 2, 2017
Regular readers of the blog may remember me promoting the fact that our company Origami Risk did very well in an independent software review. The key number to me was the “Net Promoter Score” (NPS), a marketing term I wasn’t familiar with. It basically rates how much your clients are promoting your product to their friends. In the survey, Origami Risk had a Net Promoter Score of 93. That sounds good since our nearest competitor had a 34, but I really didn’t have much context for the metric.
Yesterday, John Gruber at Daring Fireball posted a link to a survey of Apple’s AirPods. It discussed how extremely satisfied AirPods users are and specifically talked about the NPS number:
Apple’s Net Promoter Score for AirPods came back as 75. To put that into context, the iPhone’s NPS number is 72. Product and NPS specialists will tell you anything above 50 is excellent and anything above 70 is world class.
Origami Risk, world class software, thank you very much.
April 22, 2017
Regular readers know I’m a huge Wait But Why fan. Elon Musk is apparently also a fan and he has given Tim Urban (the blog author) tremendous access to learn about his latest venture Neuralink.
Neuralink and the Brain’s Magical Future may be the longest Wait But Why post ever, and that’s saying something. Carve out some time to read it. It breaks up into sections so read it over a couple of days. Just read it because it’s fascinating.
I like how he breaks Elon Musk’s general company strategy down to this:
Tesla and SpaceX already do this. Here’s the SpaceX version:
The blog post ultimately figures out how a BMI (brain machine interface) company fits this model. But in typical Tim Urban fashion, he zooms out and explains everything first.
It’s long, but read it anyway…
March 29, 2017
A comparison of Android Auto and Apple CarPlay. Spoiler, Apple sends the Canadians to Ohio…
March 29, 2017
Your browsing data is now for sale. Via The Verge (the 265 were all Republicans):
The only people who seem to want this are the people who are going to make lots of money from it. (Hint: they work for companies like Comcast, Verizon, and AT&T.) Incidentally, these people and their companies routinely give lots of money to members of Congress.
So here is a list of the lawmakers who voted to betray you, and how much money they received from the telecom industry in their most recent election cycle.
February 5, 2017
This is an important post by Fred Wilson, a top VC…
When the Internet came along in the early 90s, we saw something completely different. Here was a level playing field where anyone could launch a business without permission from anyone.
We had a great run over the last 25 years but I fear it’s coming to an end, brought on by the growing consolidation of market power in the big consumer facing tech companies like Google, Apple, Facebook, Amazon, etc, by the constricted distribution mechanisms on mobile devices, and by new leadership at the FCC that is going to tear down the notion that ISPs can’t play the same game cable companies played.
It is certainly true that consumers, particularly low-income consumers, like getting free or subsidized data plans. There is no doubt about that. But when the subsidies are coming from the big tech companies, who can easily pay them, to buy competitive advantage over that nimble startup that is scaring them, well we know how that movie ends
January 12, 2017
This is an interesting bike safety approach. Apparently this already exists for the bike share program in London. NYC is following suit and adding a laser light image of a bicycle on the ground about 20 feet ahead of the bike rider.
Watch the video…
January 12, 2017
Via Visual Capitalist, click to make bigger: